The Scamdex Scam Email Archive

Subject:  Thank You for Your Report (SafeHarbor) (KMM30111590V39789L0KM)
From:  eBay Customer Support <spoof@ebay.com>
Date:  Mon, 19 Jun 2006 10:57:02 -0700
Category:  Generic

Thank you for contacting us about a potential fraudulent (spoof) email 
or Web site. We will investigate this situation immediately and inform 
you of the results in a separate email. If you are reporting an email or
a Web site that is asking for personal financial information, it is best
to assume it is fake until you receive a response from us. 

In order to reply as quickly as possible, we are sending you an 
automated response about the following topics:

1. IDENTIFYING FAKE EMAILS AND WEB SITES
2. USING EBAY TOOLBAR WITH ACCOUNT GUARD
3. PROTECTING YOUR ACCOUNT AND INTERNET SECURITY

Please submit other questions or concerns through our Contact Us System,
which can be accessed by clicking on the "help" button on the top of any
eBay page. This allows us to dedicate our resources appropriately.

1. IDENTIFYING FAKE EMAILS AND WEB SITES 
The best defense against fake emails and Web sites is learning how to 
spot them. You can learn more about fake emails and Web sites through 
our Spoof Tutorial at the following Web page:

 http://pages.ebay.com/education/spooftutorial/

You can also use My Messages (located at the top of the My eBay page) to
detect Phishing emails. If an email from eBay affects your eBay account 
or asks for personal information, it's now in My Messages. Any email 
sent to your registered eBay email address from eBay that concerns your 
account or requests personal information will now appear in My Messages.

2. USING EBAY TOOLBAR WITH ACCOUNT GUARD
One of the best tools to protect yourself from fraudulent (spoof) Web 
sites is eBay Toolbar with Account Guard. The Account Guard feature 
indicates when you are on an eBay or PayPal Web site and warns you if 
you are on a known spoof site. To learn more about eBay Toolbar with 
Account Guard open a new browser and type www.ebay.com/ebay_toolbar into
the address bar.  

3. PROTECTING YOUR ACCOUNT AND INTERNET SECURITY 
We recommend that you keep your browser, operating system, and virus 
protection software up to date. Check for updates at the "Windows 
Update" link on www.microsoft.com and scan your computer for viruses 
often.

If you think your personal information has been compromised in any way, 
you should take immediate steps to change your eBay, PayPal, and email 
passwords. You should also contact your bank to see if there has been 
any suspicious activity on your account. You can find more information 
about protecting your identity at the following help page:

 http://pages.ebay.com/help/confidence/problems-identity-theft.html

Thank you again for sending us your report. We appreciate your efforts 
to keep eBay and PayPal safe. 

Regards,

eBay Trust & Safety Team


Thank you for contacting us about a potential fraudulent (spoof) email or Web site. We will investigate this situation immediately and inform you of the results in a separate email. If you are reporting an email or a Web site that is asking for personal financial information, it is best to assume it is fake until you receive a response from us. In order to reply as quickly as possible, we are sending you an automated response about the following topics: 1. IDENTIFYING FAKE EMAILS AND WEB SITES 2. USING EBAY TOOLBAR WITH ACCOUNT GUARD 3. PROTECTING YOUR ACCOUNT AND INTERNET SECURITY Please submit other questions or concerns through our Contact Us System, which can be accessed by clicking on the "help" button on the top of any eBay page. This allows us to dedicate our resources appropriately. 1. IDENTIFYING FAKE EMAILS AND WEB SITES The best defense against fake emails and Web sites is learning how to spot them. You can learn more about fake emails and Web sites through our Spoof Tutorial at the following Web page: http://pages.ebay.com/education/spooftutorial/ You can also use My Messages (located at the top of the My eBay page) to detect Phishing emails. If an email from eBay affects your eBay account or asks for personal information, it's now in My Messages. Any email sent to your registered eBay email address from eBay that concerns your account or requests personal information will now appear in My Messages. 2. USING EBAY TOOLBAR WITH ACCOUNT GUARD One of the best tools to protect yourself from fraudulent (spoof) Web sites is eBay Toolbar with Account Guard. The Account Guard feature indicates when you are on an eBay or PayPal Web site and warns you if you are on a known spoof site. To learn more about eBay Toolbar with Account Guard open a new browser and type www.ebay.com/ebay_toolbar into the address bar. 3. PROTECTING YOUR ACCOUNT AND INTERNET SECURITY We recommend that you keep your browser, operating system, and virus protection software up to date. Check for updates at the "Windows Update" link on www.microsoft.com and scan your computer for viruses often. If you think your personal information has been compromised in any way, you should take immediate steps to change your eBay, PayPal, and email passwords. You should also contact your bank to see if there has been any suspicious activity on your account. You can find more information about protecting your identity at the following help page: http://pages.ebay.com/help/confidence/problems-identity-theft.html Thank you again for sending us your report. We appreciate your efforts to keep eBay and PayPal safe. Regards, eBay Trust & Safety Team

What Is This?

This Email with the Subject "Thank You for Your Report (SafeHarbor) (KMM30111590V39789L0KM)" was received in one of Scamdex's honeypot email accounts on Mon, 19 Jun 2006 10:57:02 -0700 and has been classified as a Generic Scam Email. The sender shows as eBay Customer Support <spoof@ebay.com>, although that address was probably spoofed. We recommend that you do not attempt to contact any persons or organizations referenced in this email, as you may expose yourself to scammers and, at the very least, you will be added to their email address lists for spam purposes.

Since you’re here …
we have a small favour to ask. More people are visting Scamdex and Scamalot than ever but advertising revenues are falling fast and we have no 'product' to sell. And unlike many informational websites, we haven’t put up a paywall or membership barrier – we want to keep our site as open as we can. So you can see why we need to ask for your help. Scamdex/Scamalot websites takes a lot of time, money and hard work to keep running. We do this because we hate to see our fellow humans getting scammed out of their hard-earned money by low-lives.
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