An
Email with the Subject "Virgin Money - Your credit card statement" was
received in one of Scamdex's honeypot email accounts on Fri, 20 Sep 2013 01:20:33 -0700
and has been classified as a Generic Scam Email.
The sender shows as "Virgin Credit Cards" <support@www.lb.virginmoney.com>.
The email address was probably spoofed. Do not reply to or contact any persons or organizations referenced in
this email, or follow any URLs as you may expose yourself to scammers and, at the very least, you will be
added to their email address lists for spam purposes.
Scam TagCloud
chestforeignbanklog inlogincreditcontactwinaccountjobcustomerserviceaccesscustombusinesssecureverifysentonlinemailbank euro europe bank user will securityach(oft)(fsa)(cvv)(yyyy)(for example - 18)(dd/mm)hospitaldearyears oldfinancial services fs
NO CHART DATA - EMAIL HAS NOT YET BEEN ANALYSED
Scam Email Headers
This a (redacted) view of the raw email headers of this scam email.
Personally Identifiable Information (PII) has been suppressed, but can be
supplied as received to appropriate investigating or law enforcement agencies on request.
EEEEEstdClass Object
(
[return-path:] =>
[envelope-to:] => scamdex@scamdex.com
[delivery-date:] => Fri, 20 Sep 2013 01:20:34 -0700
[received:] => Array
(
[0] => from smtp-out4.atlngahp.sys.nuvox.net ([70.43.63.22]:36020 helo=smtp04.atlngahp.sys.nuvox.net)by lester.newsblaze.com with esmtps (TLSv1:DHE-RSA-AES256-SHA:256)(Exim 4.80.1)(envelope-from )id 1VMvx0-0004K8-O7for scamdex@scamdex.com; Fri, 20 Sep 2013 01:20:33 -0700
[1] => from Apps_Server.diamond.local (173.221.229.210.nw.nuvox.net [173.221.229.210])by smtp04.atlngahp.sys.nuvox.net (8.13.1/8.13.1) with ESMTP id r8K6Z7Mi010698;Fri, 20 Sep 2013 04:08:53 -0400
)
[message-id:] => <201309200808.r8K6Z7Mi010698@smtp04.atlngahp.sys.nuvox.net>
[content-type:] => multipart/mixed; boundary="===============1636316948=="
[mime-version:] => 1.0
[subject:] => Virgin Money - Your credit card statement
[to:] => Recipients
[from:] => "Virgin Credit Cards"
[date:] => Fri, 20 Sep 2013 04:08:02 -0400
[x-spam-status:] => No, score=0.0
[x-spam-score:] => 0
[x-spam-bar:] => /
[x-ham-report:] => Spam detection software, running on the system "lester.newsblaze.com", hasidentified this incoming email as possible spam. The original messagehas been attached to this so you can view it (if it isn't spam) or labelsimilar future email. If you have any questions, seeroot\@localhost for details.Content preview: Dear Customer, We are writing to inform you that your we are cancelling your paper and online statements because of problems related to your online credit card service. A short customer verification will be required of your immediately. Please download the secure Virgin Money document attached in this mail and follow the instructions in it. Failure to do so will result in a temporal suspension of your online credit card service. Kind Regards The Virgin Credit Card Team [...] Content analysis details: (0.0 points, 4.0 required) pts rule name description---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: bankcardservices.co.uk] 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 T_HTML_ATTACH HTML attachment to bypass scanning?
[x-spam-flag:] => NO
)
Domain Names used for collecting scam email ("Honeypot email accounts") have been obscured and replaced with the token 'HUN1P0T'
Community Action - SPAM/non-Scam Report
Occasionally, incorrectly categorized emails get into the Scamdex Scam Email Database and need to be removed. If this
email has Personally Identifiable Information (PII), or is, in your opinion, from a bona-fide entity, let us know.
Scamdex will, as soon as is practicable, take-down any emails that in our opinion should not
be in our database. Note that ALL emails in the Scamdex Scam Email Database were received as Unsolicited Commercial Email, aka UCE or
SPAM, via unpublished 'Honeypot' email addresses.
We are writing to inform you that your we are cancelling your paper and online statements because of problems related to your online credit card service.
A short customer verification will be required of your immediately. Please download the secure Virgin Money document attached in this mail and follow the instructions in it. Failure to do so will result in a temporal suspension of your online credit card service.
Kind Regards
The Virgin Credit Card Team
We have sent this email to you in order to service your credit card account. However, since email is not a secure form of communication, please don't reply to us by email. If you would like to communicate with us online about your account, please log in to our Online Card Services and use our secure messaging service.
This Virgin Credit Card is promoted by Virgin Money Limited and issued by MBNA Europe Bank Limited, a Bank of America company, Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England number 2783251. For details of MBNA interest rates and payment requirements, please see the terms and conditions of your credit card. We will monitor or record some phone calls. MBNA's consumer credit activities are licensed by the Office of Fair Trading (OFT) and MBNA's general insurance activities are authorised and regulated by the Financial Services Authority (FSA).
To protect your Online Card Services account, if your computer is inactive for more than 10 minutes your session will expire.
We use cookies - they help us provide you with a better online experience.
By using our website you accept that we may store and access cookies on your device.
This is total amount of money your credit card enables you to borrow. You'll find this information on the letter you received with your credit card or on your latest statement.
If we have your mobile number on record, text LIMIT to 83838 for a credit limit reminder by text message. If you need further support, please contact us.
* Required field3Digit Security code(cvv):
* Required fieldExpiry Date:
* Required fieldDate of birth:
* Required field1st Challenge Question:
Select a question
What was the name of your first pet?
In what street was the first address you lived in outside your parents' home?
In what age did you first visit a foreign country? (for example - 18)
What is your favourite sports team?
What is the last name of your best friend?
What was the name of your primary school?
When is your father's birthday (DD/MM)?
When is your mother's birthday (DD/MM)?
* Required fieldAnswer:
* Required field2nd Challenge Question:
Select a question
With which company did you hold your first job?
Which was the first foreign country you visited?
In which city was your spouse born?
What is the last name of your first boyfriend or girlfriend?
In which year did you meet your spouse (YYYY)?
What is the name of the hospital in which you were born?
What is the street name where you lived when you were 10 years old?
In which city were you born?
* Required fieldAnswer:
* Required field3rd Challenge Question:
Select a question
In which city was your mother born?
In which city was your father born?
What was your boss's first name at your first job?
What is the name of the hospital your oldest child was born in?
What was your favorite movie as a child?
What was the make of your first car?
When is your parents' wedding anniversary (DD/MM)?
What is your favourite TV show?
We noticed you haven't been actively using our web site for a few minutes.
To protect your account, if our Online Card Services is inactive for more than 10 minutes your session will expire. If you need more time, just click "Yes, Continue" below.
We are writing to inform you that your we are cancelling your paper and online statements because of problems related to your online credit card service.
A short customer verification will be required of your immediately. Please download the secure Virgin Money document attached in this mail and follow the instructions in it. Failure to do so will result in a temporal suspension of your online credit card service.
Kind Regards
The Virgin Credit Card Team
We have sent this email to you in order to service your credit card account. However, since email is not a secure form of communication, please don't reply to us by email. If you would like to communicate with us online about your account, please log in to our Online Card Services and use our secure messaging service.
This Virgin Credit Card is promoted by Virgin Money Limited and issued by MBNA Europe Bank Limited, a Bank of America company, Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England number 2783251. For details of MBNA interest rates and payment requirements, please see the terms and conditions of your credit card. We will monitor or record some phone calls. MBNA's consumer credit activities are licensed by the Office of Fair Trading (OFT) and MBNA's general insurance activities are authorised and regulated by the Financial Services Authority (FSA).
To protect your Online Card Services account, if your computer is inactive for more than 10 minutes your session will expire.
Jump to main content
Hide message
Learn more
We use cookies - they help us provide you with a better online experience.
By using our website you accept that we may store and access cookies on your device.
Help & Support
Contact Us
Verify Identity
Verify Identity
Problems with your credit card statements.
Before you start, make sure you have your credit card to hand.
Fields marked with an asterisk [*] are mandatory.
Please select your sitekey challenge questions and answer in any order.
Please enter the following details:
*
Required field Username:
*
Required field Password:
*
Required field Credit Cardnumber:
*
Required fieldCredit limit on your account:
Where to find this information
This is total amount of money your credit card enables you to borrow. You'll find this information on the letter you received with your credit card or on your latest statement.
If we have your mobile number on record, text LIMIT to 83838 for a credit limit reminder by text message. If you need further support, please contact us.
*
Required field3Digit Security code(cvv):
*
Required fieldExpiry Date:
Required field Day of birth(dd)
Required field Month of birth(mm)
Required field Year of birth(yyyy)
*
Required fieldDate of birth:
Required field Day of birth(dd)
Required field Month of birth(mm)
Required field Year of birth(yyyy)
DD/MM/YYYY
*
Required field1st Challenge Question:
Select a question
What was the name of your first pet?
In what street was the first address you lived in outside your parents' home?
In what age did you first visit a foreign country? (for example - 18)
What is your favourite sports team?
What is the last name of your best friend?
What was the name of your primary school?
When is your father's birthday (DD/MM)?
When is your mother's birthday (DD/MM)?
*
Required fieldAnswer:
*
Required field2nd Challenge Question:
Select a question
With which company did you hold your first job?
Which was the first foreign country you visited?
In which city was your spouse born?
What is the last name of your first boyfriend or girlfriend?
In which year did you meet your spouse (YYYY)?
What is the name of the hospital in which you were born?
What is the street name where you lived when you were 10 years old?
In which city were you born?
*
Required fieldAnswer:
*
Required field3rd Challenge Question:
Select a question
In which city was your mother born?
In which city was your father born?
What was your boss's first name at your first job?
What is the name of the hospital your oldest child was born in?
What was your favorite movie as a child?
What was the make of your first car?
When is your parents' wedding anniversary (DD/MM)?
What is your favourite TV show?
*
Required fieldAnswer:
Continue
Cancel
Cancel
Accessibility opens a new window
Terms of Use opens a new window
Privacy opens a new window
Cookies opens a new window
We noticed you haven't been actively using our web site for a few minutes.
To protect your account, if our Online Card Services is inactive for more than 10 minutes your session will expire. If you need more time, just click "Yes, Continue" below.
LogoutNo, LogOut
Get more timeYes, Continue
We're sorry. Your session was inactive for more than 10 minutes.
To protect your account information your session has ended.
For security purposes, you'll need to login again.
Confirm session expirationOk
Are you sure you want to cancel?
You won't be able to access Online Card Services unless you remember your log in details or you reset them.