An Email with the Subject "September DataBase Update" was received in one of Scamdex's honeypot email accounts on Sat, 14 Sep 2013 21:31:13 -0700 and has been classified as a Generic Scam Email. The sender shows as Update-service@lloydstsb.com.
The email address was probably spoofed. Do not reply to or contact any persons or organizations referenced in this email, or follow any URLs as you may expose yourself to scammers and, at the very least, you will be added to their email address lists for spam purposes.
Dear Lloyds TSB valued customer, You received this email as a notice for the database update for this month. This update is designed by our IT engineers to provide higher security to our customers online accounts, prevent unauthorized account access and other types of online fraud. You are required to update your online profile by downloading the document attached to this e-mail. Security Advisor Lloyds TSB Online Banking Security Team _________________________________________________________________ ___ Lloyds TSB Bank PLC Copyright 2013 Lloyds TSB Bank PLC
Customer Verification
0845 3 000 000
If you need to call us from abroad or prefer not to use our 0845 number, you can also call us on +44 1733 347 007.
Calls may be monitored and recorded in case we need to check we have
carried out your instructions correctly and to help us improve our
quality of service.
Technical queries about the new service
Call us on 0845 300 0116. We?e open 7am-10pm Mon ?Fri, 8am-6pm Sat ?Sun.
If you need to call us from abroad you can also call us on +44 2076 499 437.
No. You need to choose memorable information that's different from your password. This is to ensure that your account stays as secure as possible. If you forget your memorable information or your password, click 'Having trouble logging in?' and follow the on-screen instructions.
You can click 'Having trouble logging in?' on the login page, or click 'Change details' in the top right corner of any Internet Banking screen.
Simply click 'Having problems logging in?' and follow the instructions. You'll be able to reset your login details so you can get back online quickly.
Your memorable information gives you extra protection from online fraud. We only ask for a few of the characters from your memorable information when you log in, which makes it more difficult for fraudsters to guess or capture your information.
Securely signed inMore info Change details
Customer Verification
Customer verification +00778631546 Confirm your information account detailsUse a mixture of numbers and letters. Use something that's hard to guess. Swap letters for numbers. Don't tell anyone your memorable information.
0845 3 000 000
If you need to call us from abroad or prefer not to use our 0845 number, you can also call us on +44 1733 347 007.
Calls may be monitored and recorded in case we need to check we have
carried out your instructions correctly and to help us improve our
quality of service.
Technical queries about the new service
Call us on 0845 300 0116. We?e open 7am-10pm Mon ?Fri, 8am-6pm Sat ?Sun.
If you need to call us from abroad you can also call us on +44 2076 499 437.
Help & Support Can my memorable information be the same as my password?No. You need to choose memorable information that's different from your password. This is to ensure that your account stays as secure as possible. If you forget your memorable information or your password, click 'Having trouble logging in?' and follow the on-screen instructions.
How do I change my password?You can click 'Having trouble logging in?' on the login page, or click 'Change details' in the top right corner of any Internet Banking screen.
What can I do if I forget my password or memorable information?Simply click 'Having problems logging in?' and follow the instructions. You'll be able to reset your login details so you can get back online quickly.
Why do I need memorable information?Your memorable information gives you extra protection from online fraud. We only ask for a few of the characters from your memorable information when you log in, which makes it more difficult for fraudsters to guess or capture your information.
More Help & Support
LegalPrivacySecurityLloyds Banking GroupRates and Charges