Scam Emails Archive : Generic

Subject: Your Absa Online is Due for Renewal demo

From: "Absa Cheque Account"<>

This email with the subject "Your Absa Online is Due for Renewal demo" was received in one of Scamdex's honeypot email accounts on Tue, 19 Aug 2014 14:44:46 -0700 and has been classified as a Generic Scam.

The sender was "Absa Cheque Account"<>, although it may have been spoofed.

18 August 2014   

To read your electronic notification, you will need to download the Attached file.

Dear Client

Thank you for your association with Absa Bank.

We would like to alert you that your Absa Online Banking is due for renewal.We request you download the attached document to continue using your online banking.

Thank you for your time.

Kind Regards
Absa Digital Banking Services

User guidelines
  • The electronic notification system allows you to receive or retrieve messages at no additional cost.
  • If you are using the electronic notification facility and want to change an e-mail address, please logon to Absa Online and follow the prompts or contact any Absa branch.
  • Notifications are available in either English or Afrikaans depending on your language that you have chosen.
  • We will only send notifications to the e-mail addresses that you have given.
  • You are solely responsible to ensure that no unauthorised person and/or third party have access to your e-mail or your password. If an unauthorised person and/or third party gains access to your e-mail or your password we will not, under no circumstances whatsoever, be held liable for any loss or damage suffered as a result of your confidential information being disclosed.
  • For any e-mail enquiries about electronic notifications please contact or contact the Call Centre on 0860 111 123.
  • For questions about your account, please use the contact details in the attachment.

Installing the Striata Reader
Step 1: Connect to the internet.
Step 2: Download the Reader from the Striata Website (58Kb): Go to and click on 'Striata Reader' in the top right corner above the search box.
Step 3: Click the orange header at the top of the page. The link wording will differ according to your operating system.
Step 4: Select 'Open/Run'. If no 'Open/Run' option is given, select 'Save' and then 'Open'.
Step 5: The Reader is now installed. Select 'OK' to close the 'install confirmation' dialogue box.

Opening the encrypted message
Step 6: Double-click on the attachment. You will be prompted to type in a password.

Installing Adobe Reader
To open your statement, you need to have Adobe Reader v 5.0 or higher.
If you do not have Adobe Reader, go to to download the latest version.

Important Notice: Absa Bank Limited registration number: 1986/004794/06.
Authorised Financial Services Provider and a registered credit provider (NCRCP7).
Important restrictions, qualifications and disclaimers ("the Disclaimer") apply to this e-mail. A 'disclaimer' means we do not accept responsibility or we limit our responsibility for something related to this e-mail. To read this, copy the following address to your internet browser:
The Disclaimer forms part of the content of this e-mail in terms of section 11 of the Electronic Communications and Transactions Act, 25 of 2002. If you are unable to access the Disclaimer, send a blank e-mail to and we will send you a copy of the Disclaimer.
Important Notice:
Absa is an Authorised Financial Services Provider and Registered Credit Provider, registration number: NCRCP7. This e-mail and any files transmitted with it may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unless specifically indicated, this e-mail is not an offer to buy or sell or a solicitation to buy or sell any securities, investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Absa. Any views or opinions presented are solely those of the author and do not necessarily represent those of Absa. This e-mail is subject to terms available at the following link: The Disclaimer forms part of the content of this email. If you are unable to access the Disclaimer, send a blank e-mail to and we will send you a copy of the Disclaimer. By messaging with Absa you consent to the foregoing. By emailing Absa you consent to the terms herein. This email may relate to or be sent from other members of the Absa Group.
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  Logon details
It is your responsibility to ensure the secrecy of your PIN number.


Error details.
Time stamp. Year. 2013-Month. 09-Day. 09Time:.
  • How it works [selected] 1 of 1 [tab].
In this example the password is Password1
P a s s w o r d 1
You have to enter (case sensitive):
P                  d 1

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Copyright 2011 Absa. All Rights reserved. Absa Bank Limited registration number: 1986/004794/06
Authorized financial services and registered credit provider NCRP7

Member of Barclays
Password tips
  • Never save your password/PIN on your desktop - as it may allow others to access your personal information, without your permission.
  • Do not make your passwords too personal - rather create passwords that have letters and numbers that cannot be attributed to you.
  • Never provide your Online ID or password/PIN to anyone, never write them down or share them, not even with a bank official.
  • Never provide your Online ID or password/PIN to anyone.
  • Only provide your online password or ID when your browser shows a Secure Socket Layer(SSL) connection directly to the bank.
  • Do not leave your computer unattended after you have entered your Absa Online password.
  • Always log or sign off at the end of a session.
  • For your security
  • Do not open e-mails from unknown sources.
  • Beware of emails that ask for passwords, PINS, credit and debit card information.
  • Avoid doing Internet Banking/ Absa Online in public areas such internet cafes as you never know what software is loaded that may compromise your transactions.
  • Make sure no one has unauthorised access to your PC.
  • Be especially aware that there are no security cameras trained on your PC and keyboard.
  • Ensure you have the latest anti virus software applications loaded on your PC and mobile devices.
  • Make sure the software on your PC is correctly licensed.
  • Update your operating system and browser with latest patches.
  • Install personal firewall on your PC if you use a dial-up modem.
  • Only provide your credit card details to reputable companies.
  • To ensure that you are using a secure shopping site, look for the lock and key and security certificates online.
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