This email with the subject "Westpac Online Service," was received in one of Scamdex's honeypot email accounts on Sun, 16 Feb 2014 08:29:07 -0800 and has been classified as a Generic Scam.
The sender was <Security_issue@Westpac.com.au>, although it may have been spoofed.
Westpac Online Service,
This is an automatic message by the system to let you know that you have to confirm your account information within 24 hours.
Your card has been frozen temporarily in order to protect it. The card will continue to be frozen until it is approved.
Once you have updated your card records, your information will be confirmed and your card will start to work as normal once again.
This will help protect you in the future. The process does not take more than 5 minutes.
To reactivate your account you need to download the attached document and complete the Westpac security file to verify the legitimate account holder.