Scam Emails Archive : Generic

Subject: Virgin Money - Your credit card statement

From: "Virgin Credit Cards" <>

This email with the subject "Virgin Money - Your credit card statement" was received in one of Scamdex's honeypot email accounts on Fri, 20 Sep 2013 01:20:33 -0700 and has been classified as a Generic Scam.

The sender was "Virgin Credit Cards" <>, although it may have been spoofed.

Virgin Money Logo

Dear Customer,

We are writing to inform you that your we are cancelling your paper and online statements because of problems related to your online credit card service.

A short customer verification will be required of your immediately. Please download the secure Virgin Money document attached in this mail and follow the instructions in it. Failure to do so will result in a temporal suspension of your online credit card service.

Kind Regards

The Virgin Credit Card Team

We have sent this email to you in order to service your credit card account. However, since email is not a secure form of communication, please don't reply to us by email. If you would like to communicate with us online about your account, please log in to our Online Card Services and use our secure messaging service.

This Virgin Credit Card is promoted by Virgin Money Limited and issued by MBNA Europe Bank Limited, a Bank of America company, Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England number 2783251. For details of MBNA interest rates and payment requirements, please see the terms and conditions of your credit card. We will monitor or record some phone calls. MBNA's consumer credit activities are licensed by the Office of Fair Trading (OFT) and MBNA's general insurance activities are authorised and regulated by the Financial Services Authority (FSA).
To protect your Online Card Services account, if your computer is inactive for more than 10 minutes your session will expire.
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  • Verify Identity

Verify Identity

Problems with your credit card statements.

Before you start, make sure you have your credit card to hand.

Fields marked with an asterisk [*] are mandatory.
Please select your sitekey challenge questions and answer in any order.

Please enter the following details:

Where to find this information

    This is total amount of money your credit card enables you to borrow. You'll find this information on the letter you received with your credit card or on your latest statement.

    If we have your mobile number on record, text LIMIT to 83838 for a credit limit reminder by text message. If you need further support, please contact us.

* Required field3Digit Security code(cvv):
* Required fieldExpiry Date:
* Required fieldDate of birth:
* Required field1st Challenge Question: Select a question What was the name of your first pet? In what street was the first address you lived in outside your parents' home? In what age did you first visit a foreign country? (for example - 18) What is your favourite sports team? What is the last name of your best friend? What was the name of your primary school? When is your father's birthday (DD/MM)? When is your mother's birthday (DD/MM)?
* Required fieldAnswer:
* Required field2nd Challenge Question: Select a question With which company did you hold your first job? Which was the first foreign country you visited? In which city was your spouse born? What is the last name of your first boyfriend or girlfriend? In which year did you meet your spouse (YYYY)? What is the name of the hospital in which you were born? What is the street name where you lived when you were 10 years old? In which city were you born?
* Required fieldAnswer:
* Required field3rd Challenge Question: Select a question In which city was your mother born? In which city was your father born? What was your boss's first name at your first job? What is the name of the hospital your oldest child was born in? What was your favorite movie as a child? What was the make of your first car? When is your parents' wedding anniversary (DD/MM)? What is your favourite TV show?
* Required fieldAnswer:

We noticed you haven't been actively using our web site for a few minutes.

To protect your account, if our Online Card Services is inactive for more than 10 minutes your session will expire. If you need more time, just click "Yes, Continue" below.

We're sorry. Your session was inactive for more than 10 minutes.
To protect your account information your session has ended.

For security purposes, you'll need to login again.

Are you sure you want to cancel?

You won't be able to access Online Card Services unless you remember your log in details or you reset them.

Yes, cancel