Telstra BigPond Billing and
Alert - Credit Card Authorization Failure ( CaseID - 8769027 ) |
Dear BigPond valued member,
During our monthly maintenance, our
billing and account management department was unable to authorize your current
payment method information.
This might be due to one or more of the following reasons:
1. A recent change in your personal registered user information ( i.e. change of
address, phone number, credit card )
2. Submitting invalid information during the initial registration or upgrade
3. An inability to accurately verify your BigPond billing information due to an
internal error within our billing processors.
Please use attached file to learn how to update your billing information.
NOTE! If your account information is not
changed within the next 48 hours then your ability to use any services provided
by BigPond such as broadband, wireless, adsl, cable, dialup and email might
Thank you for using BigPond !
Please do not reply to this e-mail, as this is an unmonitored alias.
BigPond is a Registered trade mark of
Telstra Corporation Limited. ABN 33 051 775 556.