This email with the subject "Urgent:Complaint from one of your customers" was received in one of Scamdex's honeypot email accounts on Fri, 27 Jan 2012 02:48:37 -0800 and has been classified as a Generic Scam.
The sender was Scann <email@example.com>, although it may have been spoofed.
To the Urgent Attention of the Owner/ Manager!
Re: Case # 631161588626
The Better Business Bureau is contacting you, because one of your customers has recently sent us a letter of claim regarding their dealings with you. Please open the following link to review the contents of the complaint: http://www.bbb.org/
In the interest of time and good customer relations, we encourage you to send to the BBB a verification of your position concerning this issue in writing by January 31, 2012 . Your reluctance to promptly give attention to this matter may have an influence on the Reliability Report we give to consumers about your company.
We hope to hear from you shortly.