This email with the subject "Mystery Shopper" was received in one of Scamdex's honeypot email accounts on Thu, 16 Apr 2009 14:57:24 -0700 and has been classified as a Generic Scam.
The sender was Laurence Smith <firstname.lastname@example.org>, although it may have been spoofed.
Dear Mr/Mrs, We are a global leader in Customer Experience Management. Our proven experience and systems use information from a variety of sources, including mystery shop visits and store audits to quantify the gap between your brand promise and the reality of exactly what your customers have experienced. Get paid to shop for some of your favourite brands Become a member of a global mystery shopping network and have the opportunity to 'Shop the World!' Help improve customer service in your local area. Examples of details you would forward to us are after your shopping experience are: 1) How long it took you to get services. 2) Smartness of the attendant 3) Customer service professionalism 4) Sometimes you might be required to upset the attendant to see how they react to clients when they get tensed (under pressure). We turn the information (you give us) over to the company executives and they would carry out their own duties in improving their services. Most companies employ our assistance when people give complaints about their services or when they feel there is need for them to improve their customer service. Your Identity would be kept confidential as the job states (secret shopper).. You would be paid for every survey you carry out,bonus on your transportation allowance and funds would be given to you if you have to dine as part of the duty. Your job will be to evaluate and comment on customer service in a wide variety of shops, stores, restaurant and services in your area. No commitment is made on this job and you would have flexible hours as it suits you. If you are interested do send in your: (I)Your Full Name: (II)Your Residence address: City: State: Zip Code: (III)Present work address: (IV)Home and mobile Phone numbers: (V)Email address: (VI)Your Age and Current Occupation: (VII)Your Gender: So we can look at your distance from the locations which you have to put your service into, and your address would also be needed for your payments. We also implore you to send a scanned copy of any form of Identification for the processing of your application form and also for record purpose.But if you cannot provide it presently then you can provide it later.. Thanks. Hiring Manager Service Research Corporation Laurence Smith