Social engineering is an approach used to gain unauthorized access to or acquisition of information assets. This approach relies on misrepresentation and the trusting nature of individuals, and is often carried out through the use of phishing telephone calls or email.
A phishing telephone call or phishing email may sound or look as though it comes from an organization you do business with, such as a bank or government entity, but they are generally from a scammer trying to obtain your personal information under false pretenses.
This particular scam is being carried out by telephone as follows:
An individual leaves a message on an employee’s work phone number, stating they are with the Golden 1 Credit Union. In this scam, the message states that the targeted person’s credit and/or debit card has been temporarily suspended and instructs them to push “1†to reach security. Do not push “1â€. If you push “1â€, a second recording will ask you put your card number. DO NOT PUT IN YOUR CARD NUMBER!!!!
The following are general practices to avoid becoming a victim of these types of scams:
• Do not respond to unsolicited (spam) e-mail. Simply delete it.
• Be skeptical of individuals representing themselves as officials soliciting personal information via e-mail, telephone or other means.
• Do not click on links contained within an unsolicited e-mail.
• Be cautious of e-mail claiming to contain pictures in attached files, as the files may contain viruses. Only open attachments from known senders.
• Validate the legitimacy of the organization by directly accessing the organization’s website rather than following an alleged link to the site.
• Do not provide personal or financial information to anyone who solicits information.
The Golden 1 Credit Union has been made aware of this scam. Additional information from Golden 1 Credit Union regarding fraud is available on their website at: https://www.golden1.com/privacysecurity/phonefraud.aspx
8 responses to “Golden 1 Phone Scam hits Sacramento”
Now sending out text messages, too:
FRM: 18558188030
MSG: Important message from Golden 1:
Call Customer Protection
1-858-818-8030
We just received a text message to call Golden CC because they had reduced the credit on our card. e have never heard of them. I knew it was a scam and when I called the 866 number they first asked for our debit card number. Knew it was a scam and hung up. I went to the internet and put in Golden CC scam and this site came up.
I just received a text from Golden 1 Customer Protection Deoartment saying to call (918) 438-7011. I found this post because I sensed it was a scam and looked it up. What’s wrong with people?
Do you happen to have any information about a Golden 1 job scam?
Here is an email I received, it just seemed fishy…
Dear Sir/Ma,
The Golden 1 Credit Union is California’s leading financial cooperative,and the fifth largest credit union in the U.S. with $6 billion in assets and more than 600,000 members. We have 84 offices, more than 270 ATM’s and more than 25,000 network ATM’s nationwide.
We are working to expand our services and make work faster for clients and customers. A new project was set up and we are in need of workers who will work from home make an impact in our business. Your job will be very complex. We do not require your full time or effort.
We will be sending you payments to process. Payments will be in Credit Card transfer and Home Equity line of credit account. The payment will be coming weekly by our customers.You will deduct 10% as commission on each payment you received and have it send back to any of our given branch details via western union money transfer and charges for sending the money will be deducted from the company excess fund.
Please send us the following information indicating your interest .
Full Name
Home Address, City, State, Zip Code Code
Phone Number
Please get back at us as soon as you can with the information requested and we shall then process your application and tell you more about the process.
Golden 1 Credit Union
8945 Cal Center Drive.
Sacramento, CA 95826.
Regards
Rebecca Foster
Golden 1 Credit Union
E-mail: beckyfost@msn.com
I received my first scam email from them . I got suspicious when I saw that the “official” emailing me had a msn.com email address instead of a business address.
Wow! what an idea ! What a concept ! Beautiful .. Amazing � Don’t we love money…
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