Scam Emails Archive : Generic

Subject: RBS Credit Card Online Services - please retain for future

From: "" <>

This email with the subject "RBS Credit Card Online Services - please retain for future" was received in one of Scamdex's honeypot email accounts on Sat, 25 Jan 2014 01:42:14 -0800 and has been classified as a Generic Scam.

The sender was "" <>, although it may have been spoofed.

Dear customer,

Thank you for using RBS Credit Card Online Services. Just to confirm, we would like you to confirm your Online services profile. You will need to enter your username, Internet PIN, Password and contact information. Please keep this email for the future in case you forget your username. 

Upon confirmation you will also shortly receive a letter from us containing an Activation Code. You will only need to enter this once the next time you log on. Until then, you will still be able to view your balance and recent transactions.Login below to proceed.

We are sure you are enjoying running your account online. If you have any questions about how to use the service select the 'Help' link displayed on every page in the RBS Credit Card Online Services system. 

Thank you for banking with us.

Paul Riley
Head of Credit Cards

Please do not reply to this email. It is for notification only as this mailbox cannot accept incoming mail. If you need to contact us then use the number on the back of your credit card. You can also find useful telephone numbers by going to and selecting the 'Contact Us' link.

Many internet users have recently been targeted through bogus emails by fraudsters claiming to be from the bank. These emails ask customers to provide their internet banking security details in order to reactivate their account or verify an email address. Please be on your guard against emails that request any of your security details. If you receive an email like this you should not respond. Please remember that, for security reasons, apart from when you create them at registration or when you change your Internet PIN or Password, we will only ever ask you to enter random characters from your Internet PIN and Password when you logon to this service. We would never ask you, by email, to enter (or record) these details and we would therefore request that you do not respond to emails asking for this information.

This email was sent from a notification-only address that does not accept email replies. Please do not reply directly to this email. 

Legal Information
This email message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please delete the message from your computer. Internet emails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.

Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by the Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.
The Royal Bank of Scotland plc, Registered in Scotland No 90312.
Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB.

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