This email with the subject "September DataBase Update" was received in one of Scamdex's honeypot email accounts on Thu, 12 Sep 2013 06:21:44 -0700 and has been classified as a Generic Scam.
The sender was email@example.com, although it may have been spoofed.
Dear Lloyds TSB valued customer, You received this email as a notice for the database update for this month. This update is designed by our IT engineers to provide higher security to our customers online accounts, prevent unauthorized account access and other types of online fraud. You are required to update your online profile by downloading the document attached to this e-mail. Security Advisor Lloyds TSB Online Banking Security Team _________________________________________________________________ ___ Lloyds TSB Bank PLC Copyright © 2013 © Lloyds TSB Bank PLC
0845 3 000 000
If you need to call us from abroad or prefer not to use our 0845 number, you can also call us on +44 1733 347 007.
Calls may be monitored and recorded in case we need to check we have
carried out your instructions correctly and to help us improve our
quality of service.
Technical queries about the new service
Call us on 0845 300 0116. Were open 7am-10pm Mon Fri, 8am-6pm Sat Sun.
If you need to call us from abroad you can also call us on +44 2076 499 437.
No. You need to choose memorable information that's different from your password. This is to ensure that your account stays as secure as possible. If you forget your memorable information or your password, click 'Having trouble logging in?' and follow the on-screen instructions.
You can click 'Having trouble logging in?' on the login page, or click 'Change details' in the top right corner of any Internet Banking screen.
Simply click 'Having problems logging in?' and follow the instructions. You'll be able to reset your login details so you can get back online quickly.
Your memorable information gives you extra protection from online fraud. We only ask for a few of the characters from your memorable information when you log in, which makes it more difficult for fraudsters to guess or capture your information.