A Scam Email with the Subject "Case #37796129" was received in one of Scamdex's honeypot email accounts on Wed, 30 Jan 2013 09:33:36 -0800 and has been classified as a Generic Scam. The sender was "Better Business Bureau" <Walker.Holden@chicago.bbb.org>, although it may have been spoofed.
The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you. The details of the consumer's concern are included on the reverse. Please review this matter and advise us of your position.
As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct.
In the interest of time and good customer relations, please provide the BBB with written verification of your position in this matter by January 23, 2013. Your prompt response will allow BBB to be of service to you and your customer in reaching a mutually agreeable resolution. Please inform us if you have contacted your customer directly and already resolved this matter.
The Better Business Bureau develops and maintains Reliability Reports on companies across the United States and Canada . This information is available to the public and is frequently used by potential customers. Your cooperation in responding to this complaint becomes a permanent part of your file with the Better Business Bureau. Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.
Please print attached form, fill it out and send it back to us.
We look forward to your prompt attention to this matter.
BBB of Chicago & Northern Illinois