This email with the subject "Helpdesk requires you to upgrade webmail" was received in one of Scamdex's honeypot email accounts on Tue, 11 Oct 2011 05:26:03 -0700 and has been classified as a Generic Scam.
The sender was "Sugrue, Sharon \(SKM\)" <SSugrue@globalskm.com>, although it may have been spoofed.
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