Social engineering is an approach used to gain unauthorized access to or acquisition of information assets. This approach relies on misrepresentation and the trusting nature of individuals, and is often carried out through the use of phishing telephone calls or email.
A phishing telephone call or phishing email may sound or look as though it comes from an organization you do business with, such as a bank or government entity, but they are generally from a scammer trying to obtain your personal information under false pretenses.
This particular scam is being carried out by telephone as follows:
An individual leaves a message on an employeeâ€™s work phone number, stating they are with the Golden 1 Credit Union. In this scam, the message states that the targeted personâ€™s credit and/or debit card has been temporarily suspended and instructs them to push â€œ1â€ to reach security. Do not push â€œ1â€. If you push â€œ1â€, a second recording will ask you put your card number. DO NOT PUT IN YOUR CARD NUMBER!!!!
The following are general practices to avoid becoming a victim of these types of scams:
â€¢ Do not respond to unsolicited (spam) e-mail. Simply delete it.
â€¢ Be skeptical of individuals representing themselves as officials soliciting personal information via e-mail, telephone or other means.
â€¢ Do not click on links contained within an unsolicited e-mail.
â€¢ Be cautious of e-mail claiming to contain pictures in attached files, as the files may contain viruses. Only open attachments from known senders.
â€¢ Validate the legitimacy of the organization by directly accessing the organization’s website rather than following an alleged link to the site.
â€¢ Do not provide personal or financial information to anyone who solicits information.
The Golden 1 Credit Union has been made aware of this scam. Additional information from Golden 1 Credit Union regarding fraud is available on their website at: https://www.golden1.com/privacysecurity/phonefraud.aspx
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I give my cellphone number out to very few people. Friends, relatives, Scamdex-related business and the occasional on-line order, if they insist. So when I get a call, it’s normally someone I know personally or business. So I was surprised to get a call from an outfit called ‘Auction Profits LLC’ (http://www.auctionprofitsllc.com) , asking me if I want to make money with drop-shipping on eBay.
After listening to their inept spiel which seems to involve mentioning eBay and MONEY as often as possible, I asked them where they got my phone number and name. The claim was that I had placed an order with another company called ‘Online Supplier’ (http://www.onlinesupplier.com) . They knew my name, address and phone number and indicated that they had additional credit card information as well.
When I persisted, I was zapped to the supervisor who blustered about how I must have bought something from them before and, anyway, how about making some money on eBay?
He completely missed the point that I made that I run a website devoted to exposing scams (such as his) and he dropped my call. I got a weird ‘private’ call a few minutes later (2 minutes of static followed by a ‘sorry wrong number’) which I strongly suspect was them.
Canadian Telecom company, SaskTel is warning customers to be on the look-out for a telephone scam that could lead to unwanted long distance charges. In this scam, a person calls a customer claiming there has been an accident or some other incident. The caller then requests that the customer dial *72 followed by a long-distance telephone number. Since *72 is used to activate SaskTel’s call forwarding service, the customer unwittingly forwards their phone line to a long distance number and is then responsible for all resulting long distance charges.