After the IC3 list released earlier, the FTC publishes it’s ownÂ list ofÂ ‘Consumer Complaints’ forÂ 2010
The Federal Trade Commission today released the list of top consumer complaints received by the agency in 2010. And for the 11th year in a row, identity theft was number one. Of 1,339,265 complaints received in 2010, 250,854 (19%)Â were related to identity theft.Â Debt collection complaints were in second place, with 144,159 complaints.
For the first time, â€œimposter scamsâ€ â€“ where imposters posed as friends, family, respected companies or government agencies to get consumers to send them money â€“ made the top 10. The FTC also has issued a new consumer alert, â€œSpotting an Imposterâ€, to help consumers avoid imposter scams.
The top consumer complaints were:
|Rank||Category||Number of Complaints||Percentage|
|4||Prizes, Sweepstakes and Lotteries||64,085||5%|
|5||Shop-at-Home and Catalog Sales||60,205||4%|
|8||Foreign Money/Counterfeit Check Scams||43,866||3%|
|9||Telephone and Mobile Services||37,388||3%|
The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them.